Frequently Asked Questions
Find answers to common questions
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number on our website or the carrier's website to track your package.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
Is my personal information secure?
Yes, we use industry-standard SSL encryption to protect your personal information. We never store your credit card details.
How do I care for my jewelry?
To keep your jewelry looking its best, avoid contact with water, perfumes, and chemicals. Store pieces in a soft cloth pouch or jewelry box when not wearing them.
Do you offer gift wrapping?
Yes! All orders come in our signature gift packaging at no extra charge. You can also add a personalized gift message during checkout.
Can I resize my ring?
Yes, we offer ring resizing services. Please contact our customer service team for details and pricing.
What is your warranty policy?
All our jewelry comes with a 1-year warranty covering manufacturing defects. This does not cover normal wear and tear or damage caused by misuse.